New Patient Scheduling Service

We are excited to inform you that Wood River Health is introducing a new scheduling service for our patients. This service allows us to schedule important visits with your Primary Care Provider by text message or phone call, whichever is most convenient for you.

Our goal is to simplify your healthcare experience and save you time. Your sensitive health information will be handled securely. If you prefer not to use the service, you can opt out at any time. Please review the frequently asked questions below for more information.

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Frequently Asked Questions

What is this new service?

This service is designed to make your healthcare experience easier and more convenient. It provides reminders for recommended preventive care services and offers a simple way to schedule appointments with our team.

How will this service communicate with me?

The service communicates with you by SMS text message and phone calls from the following numbers:

Is my information secure?

This service protects your healthcare information. Any communication that involves sensitive health information is handled through phone calls or secure Patient Portal messaging. SMS text messaging is used for scheduling and other non sensitive tasks.

How can I opt out of the service?

To opt out, reply STOP to any message from the service at any time.

Can I use this service to schedule an urgent or sick visit with my Primary Care Provider?

If you need an urgent or sick visit, please contact the office directly. Your Primary Care Provider or their clinical team can help determine your needs and schedule the appropriate visit.

Is this service automated or supported by a real person?

The service is supported by real people who can assist you and answer your questions. Some messages are automated to help you schedule more quickly.